Safety


At Total Transit, safety truly is our number one priority. Our

proactive safety measures go well above and beyond the transportation industry standards

, as well as those required by law. From our safe vehicles to our safe drivers, you and your passengers can rest assured with Total Transit.
Every vehicle in our fleet is clean and maintained to the highest level. All drivers must pass federal and state background checks, DOT certified drug screening, a national sex offender registry check, have no DUIs, and complete an extensive three-day training program that includes classroom, on-the-road and sensitivity training.
Total Transit is able to cater to the needs of passengers with specials needs or requests. With

certified drivers that provide mobility and wheelchair-accommodating transportation

, we can ensure both the safety and comfort of our passengers with disabilities. Total Transit's ADA certification, training and safety standards allow us to excel in serving every client and every passenger.
Total Transit has industry low accident-to-trip ratios, and even lower at-fault ratios. Our commitment to safety is one reason

Total Transit is a leader in the transportation industry

.

Sustainability


At Total Transit, we strive to be sustainable throughout all facets of our business. From our fleet of Prius cabs to solar panels installed at our Corporate Headquarters, we have become an industry leader in green innovation.
As a result of our many green programs and practices, we were selected as one of the "Green Pioneers for 2010" by the Phoenix Business Journal. In 2011, Discount Cab, our on-demand taxi company, was recognized with the "Blue Sky Award" at Valley Metro's Annual "Champions for Clean Air" Campaign Awards.
With the

largest fleet of hybrid cabs in North America

, Total Transit creates less pollution and saves more energy than any other company in our industry. Annually, each cab saves an estimated 4,000 gallons of fuel (or 2.5 million gallons across the fleet) and the fleet as a whole prevents over 25,000 tons of carbon dioxide from impacting the environment.
In 2010,

Total Transit took its sustainable practices

to the next level by installing a 400-panel rooftop solar energy system at our headquarters. This facility upgrade saves tens of thousands of dollars on electricity and is estimated to reduce carbon dioxide emissions by 377 tons per year. The Total Transit headquarters incorporates energy efficient building techniques such as walls with an R-52 insulation rating, high SEER air conditioning units and energy efficient lighting systems to further bolster the company's sustainability efforts.
As

green innovation leaders in the transportation industry, Total Transit

hopes that others will follow our lead by incorporating sustainable practices in their businesses.

Superior Value


Total Transit offers technology that is at the

forefront of the transportation service industry

, providing superior value to all our clients and passengers. Data from Total Transit's systems is managed by a sophisticated storage and data management system that provides over 100 custom management reports. It also provides powerful ad-hoc reporting and data mining capabilities.
In addition, we have designed and developed a separate suite of software applications that fully integrate with many industry-leading commercial software applications. This helps to eliminate cost duplication, improve efficiency and significantly simplify interaction with our customers.
We interface via secure, encrypted FTP for the purpose of daily electronic communication and provide the highest level of HIPAA and HITECH security and compliance for our Managed Care clients.
Total Transit has made a significant investment in a redundant, co-located data center infrastructure to support all of our technology components. This ensures network stability and provides the highest levels of system up-time and data security available in the industry. These centers utilize high quality hardware and networking equipment, are connected via a 200 MB redundant fiber connection and are equipped with cooling systems and battery- and diesel-powered back-up systems.
Additionally, Total Transit has a complete "Disaster Recovery and Redundancy Plan" in place. This plan delineates our policies and procedures for business continuity, crisis management and technology disaster recovery, and process-level plans for recovering business critical technology platforms and telecommunications infrastructure.
Total Transit's technology investment means, we can provide superior value and service to you and your customers.
one of the highest volume transportation call centers transportation management, public transportation, private transportation total transit foundation giving back